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General

What is the Big Blues Bender?

The Big Blues Bender is four days & nights of Amazing Music, with “Everything, An Elevator Ride Away”.

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What are the dates for the 2020 Big Blues Bender?

The dates are Thursday, September 10, 2020 – Sunday, September 14, 2020 (checkout is Monday at 11 am).

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Where is the 2020 Big Blues Bender taking place?

Westgate Las Vegas Resort & Casino, which is located at 3000 Paradise Road Las Vegas, NV 89109.

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What time is check in and check out?

Hotel check-in is 3 pm on Thursday, September 10, 2020. Check out is 11 am on Monday, September 14, 2020.

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Can I get a refund?

There are NO REFUNDS, NO CANCELLATIONS, and NO CREDITS under any circumstances on any orders. The event has a stringent cancellation policy and recommends that all guests purchase Travel Insurance. If you have any questions about a package or item, please contact us using the contact form BEFORE placing your order.

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Travel Insurance

Travel insurance is a plan you purchase that protects you from certain financial risks and losses that can occur while traveling. These losses can be minor, or significant, like a last-minute trip cancellation or a medical emergency.

The Event has a very strict cancellation policy and HIGHLY recommends that all guests purchase travel insurance. You will be able to add travel insurance when purchasing your package. To add travel insurance to your reservation after you have purchased a package, contact Travel Guard at 877-249-5376.

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Who do I contact if I have any questions about the event or Westgate Las Vegas Resort & Casino?

To ensure that you are receiving the correct information, DO NOT contact the hotel. If you have questions after reading the FAQs & Terms and Conditions, contact Bender Support using the contact form and someone will get back to you.

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How do I sign up for the Bender mailing list?

Go to the Big Blues Bender Email List and fill in your info.

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Can my band come play the event?

Please use the Big Blues Bender Submission Form to submit your EPK (Electronic Press Kit). We will ONLY review submissions with an EPK attached.

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How do I make a press or media request?

For press and media credentials, please use the press & media form to make your request. ALL requests must be submitted by 8/14/20 to be considered

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Payment & Reservation

Are there refunds? Can I get my money back? Can I get a credit?

There are NO REFUNDS, NO CANCELLATIONS, and NO CREDITS under any circumstances on any orders. The event has a stringent cancellation policy and recommends that all guests invest in Travel Insurance. If you have any questions about a package or item, please contact us using the contact form BEFORE placing your order.

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What payment types do you accept?

Visa, MasterCard, Discover, American Express, and checks are all accepted. No checks will be processed within 30 days of the packages onsale.

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What is a Pre-book Deposit?

A Pre-book deposit lets you book a package for the 2020 Big Blues Bender before the General Public are allowed to purchase. Please note that the Pre-book deposit is NOT a ticket to the event. 

 

  • This Package is for one (1) person
  • Pre-book deposits are non-transferable.
  • Big Blues Bender $250 Pre-book deposits purchased prior to the announcement of date & venue are 100% refundable. After the dates & venue have been announced the $250 Pre-book deposit is refundable (minus a $25 administrative fee) until August 1, 2020, if it has not been used.
  • Pre-books purchased between 9/7/19 and 9/14/19 will have first access to inventory, followed by Pre-books purchased after 9/14/19
  • Your Pre-book deposit is valid for one package. Only ONE guest needs to purchase per package.
  • Pre-book deposits are associated with the name and email address of the person purchasing and CANNOT be shared.
  • Your roommate, spouse, etc, will be added at a later time when you select your package. NO NEED FOR ADDITIONAL PRE-BOOKS.
  • The Pre-book deposit is NOT a ticket to the event. It grants you the opportunity to purchase your 2020 Big Blues Bender package prior to the beginning of general onsale.
  • Pre-book deposits can be made from now until the general announcement is made. The general announcement will state the initial lineup, available packages, and prices.
  • Following the general announcement, there will be a Pre-booking period of 2 days, wherein purchasers of this Pre-book deposit will be allowed to book their packages.
  • Pre-bookers will receive an email prior to or in conjunction with the general announcement. It will give you step-by-step instructions on how to redeem your Pre-book credit and book your package.
  • This $250 Pre-book deposit will be deducted from the price of your package. The final total cost of your package will vary depending on room type, the number of occupants, add-ons, etc.
  • At the conclusion of the Pre-book period, our remaining inventory will be made available to the General public.
  • If you do not book your package during the Pre-book time, you will still be able to apply your Pre-book credit during the general sale period.
  • If the 2020 Big Blues Bender sells out before you apply your Pre-book credit, it can be held for use towards a future Big Blues Bender.
  • The general announcement is not set.

 

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Can multiple people who purchased a Pre-book credit buy one package and still get their credit?

Yes, the $250 credit will be applied and deducted from each balance. The reservation needs to be set up for each person to have payment responsibility, so that the credit gets applied (Pre-book credits are associated with the name and email address when purchased). For example, when the reservation is being set up online, make sure that the payment responsibility is set for the # of people paying, instead of only one person being 100% responsible for payment.
***When entering the guests info make sure that the name is entered exactly as it appears when the Pre-book was purchased (see confirmation email).

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What if I didn’t Pre-book? When can I purchase?

If you did not purchase a Pre-book deposit, you will not be able to purchase during the Pre-book sale period. Once guests who have Pre-booked have selected their packages, all remaining inventory will be available to the General Public two (2) days later. Onsale dates TBA.

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What is a Big Blues Bender account?

A Big Blues Bender account is your user profile. All attendees are required to have an account in order to purchase packages & wristbands. To create an account click on the Big Blues Bender Account Login

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What do I need to book a package or wristbands?

You will need to log in to or create a Big Blues Bender account to purchase. You will also need your guest(s) information for the reservation (name as it appears on government issued ID, billing address, phone number, email address, and date of birth). If you’ve attended the Big Blues Bender at least once since 2016 or purchased a Pre-book deposit, you will already have a username (no need to create a new account). If you or a guest need a Bender Username, you can create one during the booking process or in advance.

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Can I use a nickname or my stage name when I purchase?

Sorry, but NO. Don’t get us wrong, we LOVE nicknames, but you will NOT be able to check in to your hotel room or pick up your music wristbands, and then you will miss out on all the fun. NO refunds or credits will be issued.

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Do you offer a payment plan?

Yes, we will have a payment plan available when the event goes on sale.

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Event

When does the 2020 Big Blues Bender go on sale?

Sale dates and event details are TBA. To stay up to date with the Big Blues Bender, go to the Email me form.

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Can I get a refund?

There are NO REFUNDS, NO CANCELLATIONS, and NO CREDITS under any circumstances on any orders. The event has a stringent cancellation policy and recommends that all guests purchase Travel Insurance.

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Since marijuana is legal, I can smoke it anywhere, right?

NO. The regulations ban consumption everywhere except for private residences. Las Vegas Metropolitan Police have issued warnings that smoking marijuana is not allowed on the Strip, or anywhere in the city except for private homes.

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When can I purchase a package?

Once Pre-booked guests have selected their packages, any remaining inventory will be available for purchase to the General Public two (2) days later. Purchase dates TBA.

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Where is the 2020 Big Blues Bender taking place?

Westgate Las Vegas Resort & Casino, which is located at 3000 Paradise Road Las Vegas, NV 89109.

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Is all of the music at the Hotel or will there be shows elsewhere?

All performances will take place at multiple venues on-site at the hotel, “Everything, An Elevator Ride Away.”

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Am I guaranteed access to all shows?

All of the shows are General Admission (sections are reserved, seats are not). There are multiple shows happening at the same time and there are performances where capacity is limited; however, most artists perform multiple times during the Bender.

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Are the seats reserved?

Big Daddy Baller, VIP, and General Admission sections are reserved. Individual seats are NOT reserved. Seating is first come, first served. We ask that you DO NOT move chairs and/or save seats in any venue so that we’re able to accommodate as many guests as comfortably as possible. Please help to keep ADA seating areas clear for those guests who need special assistance.

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When will the schedule be released?

Sometime in August closer to the event.

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Is there a charge to park at the event?

Parking is free at the Westgate.

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Do we have to wear our wristbands for the entire event?

Wristbands MUST be worn at ALL TIMES. Do not remove, stretch, or tamper with your wristband in any way. Sharing wristbands is NOT allowed. Wristbands will not be replaced if stolen, damaged, lost, or destroyed. Wristbands that need to be replaced will be charged full price (subject to availability). Wristbands are not transferable.

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What should I bring with me?

A smile, comfortable shoes, sunscreen, hats, earplugs, a portable coffee maker. Join the Big Blues Bender Blender on Facebook to stay up to date on everything Big Blues Bender related and meet other attendees.

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Is smoking allowed in the venues?

Most venues are NON-SMOKING. Please be kind to your fellow Benderheads who do not smoke.

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I’m going to the Big Blues Bender by myself, will this be ok?

Join the Big Blues Bender Blender Facebook Group to chat with other attendees.

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Can I bring a cooler into the pool or music venues?

No, but the Westgate Hotel will have plenty of good food and drink options for you!

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Can I bring my chair to the music venues?

No, but most of the venues have seating available first come, first served.

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Can I use my camera?

You are allowed to take photos and videos for non-commercial/personal use with your cell phone or small digital camera. SLR’s and professional glass may not be used in any venue without first obtaining media credentials. Photography restrictions may be implemented during the event due to a given artist’s policy or at the discretion of the event staff.

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Photographic / AV equipment:

You are not permitted to broadcast or narrowcast by any means whatsoever (including, without limitation, by way of mobile telephone, modem, or other wireless device) any images, sounds, data, results, or commentary of or concerning any event, without the prior written consent of the Big Blues Bender. Event attendees consent to the use of their image, likeness, action, and statement with any recorded form of media including, without limit, audio, photograph, or video.

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Is there a dress code at the event?

There is no dress code at the Big Blues Bender. It’s a casual event.

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When will the Theme Nights be announced?

The Theme Nights will be announced closer to the time of the event.

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How can I be a vendor at the Big Blues Bender?

Please use the vendor application. Please include the name of the company along with the products you are interested in selling, and we will contact you. *** License and insurance are required.***

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Can I be a food vendor at the Big Blues Bender?

Unfortunately, food and drinks vendors are not permitted to sell on the property.

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Can we leave the hotel?

All Big Blues Bender attendees will be given a unique wristband that allows them access to all of our venues. You are free to come and go as you please. As long as you are wearing your wristband, you will have no problem.

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How do I make a press or media request?

For press and media requests, please use the contact form to submit your request.

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How can I volunteer?

The Bender “ONLY” has paid positions available.

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Hotel & Packages

What is the address of the Hotel & Casino?

Westgate Las Vegas Resort & Casino is located at 3000 Paradise Road Las Vegas, NV 89109.

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Will there be food and drink available for purchase on site?

Yes! There are many options for food and drinks at the Westgate.

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Is there a charge to park at the hotel?

Parking is free at the Westgate.

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What is needed for hotel check-in?

Hotel requires a government-issued photo ID and a major credit card at check in for an incidental fee. The deposit fee is $100 for standard rooms and $200.00 for Baller Suites. Cash is NOT accepted for incidental deposits

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When can I purchase a package?

Once the two day Pre-booking period has ended, any remaining inventory will be available for purchase to the General Public at a later date. Onsale dates TBA.

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Travel

Do you offer travel insurance?

We do NOT offer travel insurance. There are NO REFUNDS, NO CANCELLATIONS or NO CREDITS issued under any circumstances, on any orders, and we recommend that all attendees purchase travel insurance. We highly recommend travel insurance for the unexpected (medical emergency, natural disasters, trip cancellation, etc.) Travel insurance is frequently offered by your standard insurance company or credit card company, so we suggest checking with them.

To get a free quote through our 3rd party partner, please CLICK HERE or by calling Travel Guard at 877.249.5376

 

 

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Is airfare included in the package?

No, but there are always great deals on flights to Vegas!

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How far is McCarran Airport from the Westgate Las Vegas Resort & Casino?

McCarran Airport is located about 10 minutes (3.5 miles) from the Westgate Las Vegas Resort & Casino.

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